Adobe Off Campus Hiring Fresher

 

🚀 Career Opportunity: Technical Support Engineer at Adobe – Noida, India

Adobe, one of the world’s most innovative and admired digital experience companies, is hiring a Technical Support Engineer for its Noida office. This is an excellent opportunity for professionals with strong problem-solving skills and experience supporting enterprise software in a fast-paced, customer-centric environment.

🏢 About the Company

Adobe’s mission is simple yet powerful:
Changing the world through digital experiences.

From empowering emerging designers to enabling global enterprises, Adobe provides cutting-edge tools to create exceptional content across every screen. Its products—Photoshop, Illustrator, Premiere Pro, After Effects, Experience Cloud, Marketo, and more—power the world’s creative and marketing ecosystems.

Adobe s committed to:

• Equal opportunities and employee empowerment

• An inclusive, diverse, and vibrant work culture

• Encouraging new ideas from every corner of the organization

• Driving innovation in SaaS, marketing automation, and digital transformation

The Technical Support Engineer role falls under Adobe’s subsidiary Marketo, a leader in marketing automation, helping businesses streamline processes, generate quality leads, and improve revenue performance.

💼 About the Role

As a Technical Support Engineer with Marketo Support (an Adobe company), you will play a critical role in ensuring customer success by resolving issues, offering creative support solutions, and contributing to an exceptional customer experience.

This is an Individual Contributor role where you'll work closely with global customers, address technical challenges, and advocate their priorities internally. You’ll be part of a dynamic, collaborative, and highly customer-focused team that operates in a 24×7 environment.

⚙️ What You’ll Be Doing

• Deliver exceptional technical support to customers, ensuring fast case resolution and meeting all Service Level Targets.

• Diagnose and troubleshoot complex technical issues in Marketo’s marketing automation platform.

• Act as a customer advocate within Marketo and Adobe to ensure continuous improvement.

• Demonstrate strong functional and technical knowledge of the Marketo technology stack.

• Maintain accurate records and case notes using internal tracking systems.

• Share best practices, update knowledge base articles, and help uplift support quality across the team.

• Support global customers through participation in a 24×7 support model.

• Collaborate cross-functionally with engineering, product teams, and leadership when resolving customer issues.

🧠 What They’re Looking For

Required Qualifications:

• A technical graduate (B.Tech/B.E./similar).

• 2+ years of hands-on experience in technical support or troubleshooting enterprise software.

• Experience supporting technologies like Marketing Automation, CRM, PRM, SFA, or other SaaS platforms.

• Excellent communication (written & verbal) with the ability to explain complex concepts clearly.

• Strong organizational skills with the ability to prioritize and manage multiple tasks.

• Hands-on experience in at least one of the following:

  • SQL / Database technologies

  • Web tech: HTML, JavaScript, CSS, XML, PHP

  • Networking: TCP/IP, DNS

Preferred Skills:

• Fluency in multiple languages is a plus.

• Cultural awareness and ability to engage with global customers.

• Ability to thrive in dynamic, cross-functional environments.

• Experience in SaaS environments is highly desirable.

🌟 Why Join Adobe?

Adobe is known for its world-class work culture, professional development, and employee-centric values. Here’s what you can expect:

• Inclusive, collaborative work environment recognized globally.

• Continuous growth through Adobe’s Check-In feedback culture.

• Opportunities to work with cutting-edge SaaS and marketing automation technologies.

• Supportive, diverse teams focused on innovation and excellence.

• Meaningful benefits, competitive salary, and global career development pathways.

• Exposure to enterprise customers worldwide and large-scale systems.

Adobe’s commitment to equal employment opportunities ensures a workplace where everyone is welcomed, valued, and respected.

💡 How to Apply

Apply Link : Click Here

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Interested candidates can apply directly through Adobe’s careers page by searching for:
Job ID: R162745 – Technical Support Engineer (Noida)

Ensure your resume highlights:

• Technical troubleshooting experience

• Enterprise software support

• Knowledge of web, DB, and networking technologies

• Customer-facing communication excellence

📣 Final Thoughts

This role is a perfect fit for candidates who thrive in customer-facing technical environments and enjoy solving real-world challenges using technology. As a Technical Support Engineer at Adobe, you’ll not only support a globally trusted SaaS product but also contribute to a company shaping the future of digital experiences.

If you're looking for a career that blends technical expertise, customer success, and global impact—Adobe is the place to be.

Posted in: Delhi Jobs