🚀 Career Opportunity: MS CMS Network Operations Center / Incident Management – Associate (Analyst) at
Are you ready to begin your tech operations career with one of the world’s leading professional services firms? PwC is hiring Associate Analysts for its Network Operations Center (NOC) / Incident Management team — a great opportunity for early-career professionals to gain real-world exposure to IT operations and infrastructure monitoring.
🏢 About PwC
PwC is a global professional services firm offering assurance, tax, consulting and outsourcing services. Their India Acceleration & Delivery Centres support global clients by managing operations, technology services and business functions from India — providing dynamic roles for early-career talent.
💼 About the Role
In this position, you’ll be part of the Managed Services – Command & Control (MS CMS) team, working in the Network Operations Center (NOC) and Incident Management function. The role focuses on monitoring network/infrastructure, managing incidents, performing triage, and ensuring service continuity for critical systems.
⚙️ What You’ll Be Doing
-
Monitoring alerts / dashboards for network/infrastructure health, service availability and performance.
-
Performing Level 1/2 incident triage and escalation for network devices, servers, cloud services, etc. (e.g., routers, switches, firewalls, SD-WAN) Shine+1
-
Logging, tracking, resolving incidents or handing off to specialized teams, maintaining SLA compliance and status updates to stakeholders. talentmate.com+1
-
Engaging with external service providers/vendors or internal teams for incident resolution and follow-up. getmereferred.com+1
-
Performing ongoing health checks, trend/capacity monitoring, and supporting operational readiness for major incidents. getmereferred.com+1
🧠 What PwC Is Looking For
-
Bachelor’s degree in a relevant technical discipline (IT, Engineering, Computer Science).
-
Experience or knowledge in network/infrastructure operations, incident management, or ITSM tools. Shine
-
Understanding of ITIL practices and incident/request/problem management processes. getmereferred.com+1
-
Strong communication skills and ability to work shifts in a fast-paced environment. Glassdoor
-
Analytical mindset, ownership attitude and collaborative nature.
🌟 Why Join PwC
-
Opportunity to start your career in global technology operations with a recognised brand.
-
Work on real incidents, systems and services — not just theoretical tasks.
-
Exposure to monitoring, troubleshooting, global infrastructures and vendor management — strong foundation for future tech/ops roles.
-
Supportive learning environment and career growth paths in managed services and technology delivery.
💡 How to Apply
If you’re motivated to work in tech operations, incident monitoring and deliver high-quality service in a global setup — this role could be a strong fit.
👉 Visit PwC’s careers page and search for the role “MS CMS Network Operations Center / Incident Management Associate (Analyst) – Operate” (Job ID: PACPACGLOBAL629131WDEXTERNALENGLOBAL) to submit your application.
📣 Final Thoughts
The Associate (Analyst) role in Network Operations & Incident Management at PwC offers a great entry point into infrastructure operations and tech service delivery. If you’re keen on building your career around monitoring, support, incident resolution and collaborating with global teams—this could be your next step. Apply soon and step into a career-defining role.
Apply Link : Click Here
For More Job Updates and Alerts :
Join our Official Instagram : Click Here
0 comments:
Post a Comment